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+ | ======Troubleshooting Installer Issues for Rhino 3 and Rhino 4 ====== | ||
+ | > A newer version of this article is available for [[http:// | ||
+ | * [[#Rhino 3 Problem with toolbar locations not sticking and docking correctly|Rhino 3 Problem with toolbar locations not sticking and docking correctly]] | ||
+ | * [[#Rhino 3 Problems with OpenGL performance and display|Rhino 3 Problems with OpenGL performance and display]] | ||
+ | * [[#Rhino 3 Help's Index Tab is blank|Rhino 3 Help's Index Tab is blank]] | ||
+ | * [[#Rhino 4 starts up with no plug-ins loaded|Rhino 4 Starts up with no plug-ins loaded]] | ||
+ | * [[#Rhino 4 Install Determining Disk Space Requirements Never Completes|Rhino 4 Install Determining Disk Space Requirements Never Completes]] | ||
+ | | ||
+ | |||
+ | =====Rhino 4 starts up with no plug-ins loaded===== | ||
+ | **PROBLEM: | ||
+ | |||
+ | Missing toolbars and no plug-ins loaded on Vista | ||
+ | |||
+ | A small number of users have reported that installing Rhino V4 (SR2 and newer) on Vista has resulted in no plug-ins and no toolbars loaded unless logged in and running as the Administrator. | ||
+ | |||
+ | **SOLUTION: | ||
+ | |||
+ | Users have reported that if they turn off User Account Control (Control Panel - User Accounts), and temporarily disable any antivirus and system protection software before running the Rhino installation again, solves the problem. | ||
+ | |||
+ | Added 5 Mar 2009 - John Brock | ||
+ | |||
+ | =====Rhino 3 Problem with toolbar layouts not sticking and docking correctly===== | ||
+ | |||
+ | - Close Rhino 3.0 | ||
+ | - Run this utility: http:// | ||
+ | - Restart Rhino | ||
+ | - The utility can delete the following key in the registry to make Rhino " | ||
+ | - // | ||
+ | |||
+ | =====Rhino 3 Problems with OpenGL performance and display===== | ||
+ | |||
+ | //- to be used after upgrading cards and drivers// | ||
+ | |||
+ | - Close Rhino 3.0 | ||
+ | - Run this utility: http:// | ||
+ | - Restart Rhino | ||
+ | - The utility can delete the following key in the registry to make Rhino " | ||
+ | - // | ||
+ | |||
+ | =====Rhino 4 Install Determining Disk Space Requirements Never Completes===== | ||
+ | **PROBLEM: | ||
+ | |||
+ | When installing Rhino 4.0, a message appears that says " | ||
+ | |||
+ | **CAUSE:** | ||
+ | |||
+ | The Windows Installer engine tries to determine if there is enough disk space on all your drives to install Rhino. For some reason, this process takes a very long time, or never completes. The real cause is buried somewhere in Microsoft' | ||
+ | |||
+ | **SOLUTION: | ||
+ | |||
+ | Run the installer from the command prompt: | ||
+ | < | ||
+ | msiexec /i Rhino4_Setup.msi /qr | ||
+ | </ | ||
+ | |||
+ | =====Rhino 3 Help's Index Tab is blank===== | ||
+ | |||
+ | **PROBLEM: | ||
+ | |||
+ | The Index tab of the Rhino Help or BonusToolsHelp window is blank | ||
+ | |||
+ | for low-privilege user logins in Windows 2000. | ||
+ | |||
+ | **SOLUTION: | ||
+ | |||
+ | This is a permissions problem that interacts with a bug in Windows 2000. Here's how to fix it without changing the permissions on Program Files folders. | ||
+ | * Just have an administrator delete the file Rhino.GID in the ...Program Files\Rhino\English\Help folder, and while you are at it, delete the RhinoBonusTools.GID | ||
+ | * Then have the administrator log out (don't run the Help yet, or it will recreate the GID file for the administrator). | ||
+ | * Have the low-privilege user log in. The Index tab should now populate (and a GID file is created somewhere in the user's personal files area.) | ||
+ | * This trick is not needed on Windows XP, Microsoft fixed the bug. | ||
+ | * Another way it can be fixed on Windows 2000 is to add the permission " | ||
+ | |||
+ | =====Remove Rhino 4 Manually===== | ||
+ | **// | ||
+ | |||
+ | **// | ||
+ | |||
+ | |||
+ | =====Installing Rhino 4 As An Upgrade===== | ||
+ | |||
+ | **// | ||
+ | |||
+ | **// | ||
+ | |||
+ | * Rhino 3.0 is installed | ||
+ | * Rhino 2.0 is installed | ||
+ | * Rhino 1.1 is installed | ||
+ | * Rhino 1.0 is installed | ||
+ | * Rhino 3.0 CD is inserted into the CD drive during installation | ||
+ | * Rhino 2.0 CD is inserted into the CD drive during installation | ||
+ | * Rhino 1.1 CD is inserted into the CD drive during installation | ||
+ | * Rhino 1.0 CD is inserted into the CD drive during installation | ||
+ | |||
+ | **[[SettingsTransfer|Transferring personalized settings from one Rhino 4 install to another]]** | ||
+ | |||
+ | |||
+ | =====Rhino 4 Uninstall Fails===== | ||
+ | **PROBLEM: | ||
+ | This can be caused by a corrupt installer cache on your computer. | ||
+ | |||
+ | **SOLUTION: | ||
+ | Follow the instructions in the article [[rhino: |