===== Display Troubleshooting: Intel Cards =====


The Intel HD series graphics cards series has been among the worst performing cards we've seen.
 
  * Some Rhino **Advanced Display** features appear to work on the 5000 series, but earlier models have  inadequate support for Rhino's display features. 
  * If Rhino detects a graphics card that is not capable of working well, the **OpenGL** option, **Advanced hardware acceleration**, will automatically turn off. To check this, on the **Tools** menu, click **Options**, then **View**, and then **OpenGL**.
  * You should still be able to model, but added graphics features such as shadows in the **Rendered Display** mode, texture display, and anti-aliasing of wireframes will not be available. 
  * **Some computers are supplied with Intel drivers that have been "customized" by the laptop maker**. You may be blocked when attempting update the drivers with newer ones from the Intel Web site. To get around this limitation, use the Windows **Device Manager** to uninstall the adapter after checking the box to delete the software for the device. The adapter then disappears from Device Manager but will reappear after a “Scan for hardware changes”. The new driver can then be installed manually through Device Manager.



**Is the problem solved?**
  * **Yes**. Yay!\\
  * **No.** **Copy** and **paste** the following text into an email to //tech@mcneel.com//:

| | |I followed the steps in the Video Troubleshooting wizard and determined that my computer has an Intel graphics system. **Use accelerated hardware modes** is turned off, but Rhino still has display problems.|

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>**Note**: This wiki page is part of a troubleshooting wizard. [[http://wiki.mcneel.com/rhino/5/video/troubleshooting |Start from the beginning]].