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--- rhino:5:video:troubleshooting [2019/08/30]
+++ rhino:5:video:troubleshooting [2022/10/19] (current)
maryfugier
@@ Line 1: / Line 1: @@
+===== Rhino Display Troubleshooting ======
+Many display problems can be solved by **[[rhino:5:video:troubleshooting:failure|updating your video drivers]]**. It is generally a good idea to keep drivers up to date as they can be updated quite often by the manufacturers.
+There may be other things you can do as well in particular cases. **Click the description below of the problem you are experiencing:**
+  * [[https://wiki.mcneel.com/rhino/display_performance#task_manager_performance_testingnot_the_right_tool|Display Performance and CPU Bottleneck:]] Rotating the view, zooming or panning **very slow** even with a nice graphics card.
+  * **Was Windows 10 recently installed?** By default Windows 10 does not update drivers. Please **[[rhino:5:video:troubleshooting:failure|update your video drivers]]** to solve any Windows 10 issues.
+  * **Laptop in a Docking station?** Set the laptop display as the "Main Display" using Windows Display Settings.
+  * [[rhino:5:video:troubleshooting:slow|Performance:]] Rotating the view or selecting objects is **slow**.
+  * [[rhino:5:video:troubleshooting:failure|Commands fail]]: Pictures or decals don't show up or the image seen is **distorted**.
+  * [[rhino:5:video:troubleshooting:artifacts|Looks funny]]: There are strange **artifacts** on my screen.
+  * [[rhino:5:video:troubleshooting:missing_shadows|No shadows in Rendered Display Mode ]]: Comparing what I see on my computer to a previous computer or video, **no shadows**.
+  * [[rhino:5:video:troubleshooting:failure|Crash]]: Rhino **crashes** and blames my **video card**.
+  * [[rhino:5:video:troubleshooting:failure|Viewports strange order]]: Top viewport is the Front, and Front is Front...
+  * [[rhino:5:video:Highres:Toolbars and text too small in 64-bit Rhino 5 on High Resolution screen]]
+  * [[https://wiki.mcneel.com/rhino/faq/slow-rhino|Rhinoceros is slow on a workstation with multiple monitors plugged into a USB hub.]]
+If none of these descriptions matches the problem you are experiencing, please email **tech@mcneel.com** with a detailed description of the problem as well as **[[rhino:5:video:troubleshooting:failure|information about your video card]]**.

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