Differences

This shows you the differences between two versions of the page.

--- rhino:6:install:error:1619 [2017/12/07]
+++ rhino:6:install:error:1619 [2020/08/14] (current)
@@ Line 1: / Line 1: @@
+==== Install Error 1619- Rhino 6 ====
+Package Open Failed (-2147023277)
+> **Summary:** //How to fix the installation Error 1619//
+=====Problem=====
+A file related to the installation of Rhino has become corrupted.
+=====Answer=====
+**Step 1: Disable your Virus Scanner**
+  - Some virus and malware scanners can delete files that Rhino is using during the installation. In general, keep your virus scanner enabled at all times.
+  - Disable your virus scanner temporarily.
+  - Download the most recent Rhino 6 installer here: [[http://www.rhino3d.com/download/rhino/6/latest|Rhino 6 complete download]]
+  - Run the file you downloaded to start the installation process.
+  - If the installer fails, save a copy of the log file to your desktop.
+  - Enable your virus scanner.
+\\
+**Still not working?**
+That's frustrating. We're sorry! Please email the install log file to tech@mcneel.com
+{{tag>rhino6installationerror_en}}

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