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rhino:crashhelp:vcruntime_repair [2025/11/17] brian [Possible Fix] |
rhino:crashhelp:vcruntime_repair [2025/11/17] (current) maryfugier |
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| - | ===== Help Us Help Others ===== | ||
| - | This problem is a growing issue for us, and we wish we could just make it go away. Until we know more, customers like you will need to ask us for help and potentially wait days until this issue is resolved. | ||
| - | |||
| - | - Open **Apps & features**: click the Windows Start button, type **Apps & Features**, then press Enter. | ||
| - | - Click //Sort by// > //Install date// | ||
| - | - Send a screenshot of the most recently installed apps to support@mcneel.com, | ||
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| //Start with x86 C++ Redistributable first, then the x64 C++ Redistributable.// | //Start with x86 C++ Redistributable first, then the x64 C++ Redistributable.// | ||
| - | - In Apps & Features, Right-click //Microsoft C++ Redistributable x64//, then click Change. | + | |
| - | - On Microsoft C++ Redistributable Setup, click on **Repair**. | + | - This problem is a growing issue for us, and we wish we could just make it go away. Until we know more, customers like you will need to ask us for help and potentially wait days until this issue is resolved. |
| - | - Click on **Close** once setup is successful. | + | - To open **Apps & features**, click the //Windows Start// button, type **Apps & Features**, and press Enter. |
| - | - Start Rhino. If it starts, you're done. If not, continue. | + | - Click //Sort by// > //Install date// |
| - | - In Apps & Features, Right-click //Microsoft C++ Redistributable | + | - Send a screenshot of the most recently installed apps to __// |
| - | - On Microsoft C++ Redistributable Setup, click on **Repair**. | + | - **To Repair 64-bit Microsoft C++ Redistributables** |
| - | - Click on **Close** once setup is successful. | + | |
| - | - Start Rhino. If it starts, you're done. If not, continue. | + | - In //Microsoft C++ Redistributable Setup//, click //Repair//. |
| - | - Make sure that all Windows | + | - //Close// when setup is successful. |
| - | - Open Settings: Right-click the Start button | + | - //Start Rhino// If it starts, you're done. If not, continue. |
| + | | ||
| + | | ||
| + | - In //Microsoft C++ Redistributable Setup//, click //Repair//. | ||
| + | - //Close// when setup is successful. | ||
| + | - **Shut down and restart the computer**. | ||
| + | - //Start Rhino//. If it starts, you're done. If not, continue. | ||
| + | - **Install | ||
| + | - To open **Windows Update**, | ||
| + | - Make sure that all Windows updates have been successfully installed. | ||