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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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rhino:crashhelp:vcruntime_repair [2025/11/17] brian |
rhino:crashhelp:vcruntime_repair [2025/11/17] (current) maryfugier |
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| - **Help Us Help Others** | - **Help Us Help Others** | ||
| - | |||
| - This problem is a growing issue for us, and we wish we could just make it go away. Until we know more, customers like you will need to ask us for help and potentially wait days until this issue is resolved. | - This problem is a growing issue for us, and we wish we could just make it go away. Until we know more, customers like you will need to ask us for help and potentially wait days until this issue is resolved. | ||
| - | |||
| - To open **Apps & features**, click the //Windows Start// button, type **Apps & Features**, and press Enter. | - To open **Apps & features**, click the //Windows Start// button, type **Apps & Features**, and press Enter. | ||
| - Click //Sort by// > //Install date// | - Click //Sort by// > //Install date// | ||
| - | - Send a screenshot of the most recently installed apps to support@mcneel.com, | + | - Send a screenshot of the most recently installed apps to __//support@mcneel.com//__, with the subject "VC Runtime Fix Screenshot" |
| - **To Repair 64-bit Microsoft C++ Redistributables** | - **To Repair 64-bit Microsoft C++ Redistributables** | ||
| - In Apps & Features, Right-click //Microsoft C++ Redistributable (x64)//, then click Change. | - In Apps & Features, Right-click //Microsoft C++ Redistributable (x64)//, then click Change. | ||
| Line 43: | Line 41: | ||
| - In //Microsoft C++ Redistributable Setup//, click //Repair//. | - In //Microsoft C++ Redistributable Setup//, click //Repair//. | ||
| - //Close// when setup is successful. | - //Close// when setup is successful. | ||
| + | - **Shut down and restart the computer**. | ||
| - //Start Rhino//. If it starts, you're done. If not, continue. | - //Start Rhino//. If it starts, you're done. If not, continue. | ||
| - **Install Windows Updates** | - **Install Windows Updates** | ||
rhino/crashhelp/vcruntime_repair.1763414282.txt.gz ยท Last modified: 2025/11/17 by brian
