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+ | ======Gathering Console Messages from Rhino for Mac====== | ||
+ | Related: [[rhino: | ||
+ | |||
+ | It is sometimes necessary for a developer or tech support to request console log messages from Rhino to diagnose a bug or crash. | ||
+ | |||
+ | **To find Console messages** | ||
+ | |||
+ | - In **Applications > Utilities**, | ||
+ | - In the left column, click **All Messages**. | ||
+ | - In the **Filter** box, type **rhinoceros**. | ||
+ | |||
+ | You now have a number of log messages about Rhino. A number of messages probably with nearly the same date and time. | ||
+ | |||
+ | {{: | ||
+ | |||
+ | **To select and send these messages** | ||
+ | - Click the latest one, and scroll to the earliest message you want to send to McNeel. | ||
+ | - **Shift+click** this message to select all the messages in between. | ||
+ | - Press **Command+C** to copy the messages. | ||
+ | - Start a new email message | ||
+ | - Paste the messages into the body of the email. Include an explanation why you are sending us these console messages. | ||
+ | - Send this to < | ||
+ | |||
+ | Quit **Console**. |