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rhino:mac:home:rhinomacwontstart [2025/01/30] brian |
rhino:mac:home:rhinomacwontstart [2025/03/12] (current) will Remove unrelated keypairs commands and update solution title |
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| **Problem: | **Problem: | ||
| - | You might see //" | + | You can also read the forum thread |
| {{: | {{: | ||
| Line 11: | Line 11: | ||
| - | ===== Solution 1: Manually and Complete Uninstall ===== | + | ===== Solution 1: Apple Terminal Commands ===== |
| + | |||
| + | - **Close Rhino** | ||
| + | - **Open Terminal**. // | ||
| + | - **Paste the following into Terminal**, then press Enter. You'll be asked for the password you use to login to your mac. The sudo command runs with privileged permissions, | ||
| + | sudo chown -R $(logname) "/ | ||
| + | sudo chmod -R 755 "/ | ||
| + | sudo chown -R $(logname) " | ||
| + | sudo chmod -R 755 " | ||
| + | </ | ||
| + | - **Start Rhino** | ||
| + | - **Login** | ||
| + | ===== Solution 2: Manually and Complete Uninstall ===== | ||
| **Simplest Solution** | **Simplest Solution** | ||
| - | Enscape is the problem. Here's the workaround. | + | - Delete Applications: |
| - | //You have to completely and manually remove Rhino and Enscape. // | + | - Open Finder |
| - | This means all the **Rhino** and **Enscape** application, | + | - Click **Applications** in the sidebar. |
| - | + | - Drag **Rhino 7** to the trash | |
| - | | + | - Drag **Rhino 8** to the trash |
| - | - Now, you will need to manually delete | + | - Drag **Enscape** |
| - | - In File Finder | + | |
| - | - Now reset the Rhino licensing files by deleting the contents of these folders: | + | |
| - | | + | - Paste **~/ |
| - | | + | - Drag the **Enscape** folder |
| - | | + | - Delete |
| - | | + | - In Finder, click **Go > Go to Folder** |
| - | + | - Paste **~/ | |
| - | | + | - Drag **8.0** to the trash |
| + | - In Finder, click **Go > Go to Folder** | ||
| + | - Paste / | ||
| + | - Drag **8.0** to the trash | ||
| + | - Delete Enscape Data Folders: | ||
| + | - In Finder, click **Go > Go to Folder** | ||
| + | - Paste **~/ | ||
| + | - Drag any Enscape-related | ||
| - Restart your Mac | - Restart your Mac | ||
| - Reinstall Rhino. //If your Mac prompts "keep, replace ..." you did not clean up well enough. Go back to the top and try again.// | - Reinstall Rhino. //If your Mac prompts "keep, replace ..." you did not clean up well enough. Go back to the top and try again.// | ||
| - Start Rhino. It should install and open like it was never installed before. And then it will get a license from the RA. | - Start Rhino. It should install and open like it was never installed before. And then it will get a license from the RA. | ||
| + | ===== Solution 3: Manually modify folder permissions ===== | ||
| - | + | | |
| - | ===== Option 2: Manually modify folder permissions ===== | + | - Open **Finder** |
| - | + | - Set permissions for ~/ | |
| - | | + | - In Finder, click **Go > Go to Folder**. |
| - | - Open the **Finder**, click the **Go** | + | - Paste **~/ |
| - | - Open **Application Support** and look for the McNeel | + | - Right-click |
| - | - Right-click | + | - In the **Sharing & Permissions** section |
| - | - Go to the **Sharing & Permissions** section and click the padlock to enable editing. | + | - Change the permissions to **Read & Write** |
| - | - Change the permissions to **Read & Write** for all the entries. | + | - In the options menu (the circle with the three dots next to the + & - symbols), click **Apply to enclosed items…** |
| - | - Click on the options menu at the bottom left of the window | + | - Close the McNeel |
| - | - Select the option | + | |
| - | - Close this menu and start Rhino again. | + | - In Finder, click **Go > Go to Folder**. |
| + | - Paste **/ | ||
| + | | ||
| + | - | ||
| + | - Change the permissions to **Read & Write** for all the entries. | ||
| + | - In the options menu (the circle with the three dots next to the + & - symbols), click **Apply to enclosed items…** | ||
| + | - Close the Rhinoceros Info window. | ||
| + | - Start Rhino. | ||
| or | or | ||
| Please check if you have read & write privileges on these license folders. To do this, right click a folder > choose Get Info > and check the permissions at the bottom of the window that pops up. Make all of them **Read + Write.** | Please check if you have read & write privileges on these license folders. To do this, right click a folder > choose Get Info > and check the permissions at the bottom of the window that pops up. Make all of them **Read + Write.** | ||
| - | /Users// | + | ~/ |
| / | / | ||
| - | - For the User > Library folders, make sure you are in the one from the Go menu in the Finder app when the Option key is held. | + | |
| - Start Rhino 8 after making sure you can write to these folders. You should see a Welcome screen to enter your email. If that still doesn' | - Start Rhino 8 after making sure you can write to these folders. You should see a Welcome screen to enter your email. If that still doesn' | ||
| - | ===== Options 3: Use Apple Terminal Commands to Change Folder | + | |
| + | |||
| + | ===== Solution 4: Use Apple Terminal Commands to Remove Folders with Bad Permissions ===== | ||
| **Advanced Skills Required** | **Advanced Skills Required** | ||
| Line 70: | Line 99: | ||
| - In some rare cases all the above fails, BUT after a restart the above process finally works. | - In some rare cases all the above fails, BUT after a restart the above process finally works. | ||
| - | or | + | |
| + | If all else fails, please get in touch with us. Standalone licensing (locking the license key to the machine) can be used as a fallback option. | ||
| - | Run these command in your Terminal APplication | + | [[https://www.rhino3d.com/support/|McNeel Technical Support]] tech@mcneelcom. |
| - | sudo mkdir -p ~/.config/.mono/ | + | |
| - | sudo chmod -R 700 ~/.config/.mono/keypairs | + | |
| - | We have heard from Enscape that their latest solves the issue. | + | |
| - | If the issue persists, please contact [[https:// | ||
rhino/mac/home/rhinomacwontstart.1738263076.txt.gz · Last modified: 2025/01/30 by brian
