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rhino:mac:reportingproblems [2015/09/14]
127.0.0.1 external edit
rhino:mac:reportingproblems [2015/11/13] (current)
sandy
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-Please visit the [[http://​discourse.mcneel.com/​category/​rhino-for-mac|Rhino for Mac Discourse forum]]. You can search to see if your problem is mentioned and add your own comment to the topic, or you can click **Create ​Topic** at the top of the forums page to start a new topic.+Please visit the [[http://​discourse.mcneel.com/​category/​rhino-for-mac|Rhino for Mac Discourse forum]]. You can search to see if your problem is mentioned and add your own comment to the topic. Or you can click **New Topic** at the top of the forums page to start a new topic.
  
 To include files with your post such as screen shots or a .3dm file, at the top of **Create a new topic** window, click the Upload button {{:​rhino:​mac:​9-16-2013_2-11-02_pm.png?​nolink|}}. To include files with your post such as screen shots or a .3dm file, at the top of **Create a new topic** window, click the Upload button {{:​rhino:​mac:​9-16-2013_2-11-02_pm.png?​nolink|}}.
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 If you have a small file that would help us find a problem, you can attach it to the post to the [[http://​discourse.mcneel.com/​category/​rhino-for-mac|Discourse forum]].\\ If you have a small file that would help us find a problem, you can attach it to the post to the [[http://​discourse.mcneel.com/​category/​rhino-for-mac|Discourse forum]].\\
  
-If your file is very large+If your file is very large:
   - Go to the [[http://​www.rhino3d.com/​upload|McNeel File Upload]] web page.    - Go to the [[http://​www.rhino3d.com/​upload|McNeel File Upload]] web page. 
-  - Enter your information and use **<​tech@mcneel.com>​** as the recipient address at McNeel, and be verbose in your description of your problem.+  - Enter your information and use **<​tech@mcneel.com>​** as the recipient address at McNeel. Be verbose in your description of your problem.
  
 ==== How to write a great bug report ==== ==== How to write a great bug report ====
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   - A screenshot of the problem.   - A screenshot of the problem.
   - A description of your hardware and Rhino version:   - A description of your hardware and Rhino version:
-    - Navigate to **Rhinoceros** > **About Rhinoceros**+    - Navigate to **Rhinoceros** > **About Rhinoceros**.
     - In the lower left corner, click the **More info...** button.     - In the lower left corner, click the **More info...** button.
     - The Rhinoceros Information panel opens. ​  Click the **Copy to clipboard** button. This copies the contents of the tab to your clipboard.     - The Rhinoceros Information panel opens. ​  Click the **Copy to clipboard** button. This copies the contents of the tab to your clipboard.
-    - Paste the copied computer description into the post or e-mail.+    - Paste the copied computer description into the post or email.
   - Does this problem happen with every model, or just a certain model? ​ If the problem is with just some models, we will need a copy of your model to duplicate the problem.   - Does this problem happen with every model, or just a certain model? ​ If the problem is with just some models, we will need a copy of your model to duplicate the problem.
  
 Assume you are the //only// person having the problem. Assume you are the //only// person having the problem.
rhino/mac/reportingproblems.txt ยท Last modified: 2015/11/13 by sandy