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rhino:mac:reportingproblems [2019/11/15] |
rhino:mac:reportingproblems [2020/08/14] (current) |
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| + | ====== Reporting Problems with Rhino for Mac ====== | ||
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| + | Please visit the [[http:// | ||
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| + | To include files with your post such as screen shots or a .3dm file, at the top of **Create a new topic** window, click the Upload button {{: | ||
| + | |||
| + | ==== Sending a large file to us ==== | ||
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| + | If you have a small file that would help us find a problem, you can attach it to the post to the [[http:// | ||
| + | |||
| + | If your file is very large: | ||
| + | - Go to the [[http:// | ||
| + | - Enter your information and use **< | ||
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| + | ==== How to write a great bug report ==== | ||
| + | We want to fix the problems you see, but first we have to reproduce the problem on our computers. Writing a great bug report helps us do that. Include as much detail as possible, even if it seems obvious to you. A great bug report includes: | ||
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| + | - Each step you perform to reproduce the problem. When running commands, note whether you ran a command from the application, | ||
| + | - What happened after each step. | ||
| + | - What you wish happened instead. | ||
| + | - A model that demonstrates the problem. | ||
| + | - A screenshot of the problem. | ||
| + | - A description of your hardware and Rhino version: Run the **_SystemInfo** command and save or copy the information. | ||
| + | - Does this problem happen with every model, or just a certain model? | ||
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| + | Assume you are the //only// person having the problem. | ||
