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rhino:uninstalling [2020/08/14] 127.0.0.1 external edit |
rhino:uninstalling [2024/10/21] (current) joachim [5. Reboot] |
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| - | ====== Manually Uninstalling Rhino 4.0 ====== | + | ====== Manually Uninstalling Rhino ====== |
| + | //The following process applies to Rhino 4 and later (For Rhino 5, 6, 7 & 8)// | ||
| \\ | \\ | ||
| - | ====Problem==== | + | =====Problem===== |
| During the startup, install or uninstall of Rhino, you get an error message like this: | During the startup, install or uninstall of Rhino, you get an error message like this: | ||
| - | **The feature you are trying to use is on a network resource that is unavailable.** | + | //The feature you are trying to use is on a network resource that is unavailable.// |
| + | Click OK to try again, or enter an alternate path to a folder containing the installation package '< | ||
| - | **Click OK to try again, or enter an alternate path to a folder containing the installation package '< | + | =====Cause===== |
| - | + | ||
| - | + | ||
| - | This applies to Rhino 4.0 and Rhino 5. | + | |
| - | + | ||
| - | ====Cause==== | + | |
| The Windows Installer cache cannot find a file or registry key required for uninstall. This is a common problem caused by the Windows Installer Service. The best solution is to use **Windows Install Clean Up** to thoroughly remove the previous installation. After you clean up the previous install, you will be able to reinstall Rhino and get a valid install. | The Windows Installer cache cannot find a file or registry key required for uninstall. This is a common problem caused by the Windows Installer Service. The best solution is to use **Windows Install Clean Up** to thoroughly remove the previous installation. After you clean up the previous install, you will be able to reinstall Rhino and get a valid install. | ||
| - | ====Resolution==== | ||
| Manually remove Rhino and the Windows Installer registration for the product. | Manually remove Rhino and the Windows Installer registration for the product. | ||
| + | You will need to have // | ||
| - | ===Try standard | + | ====1. Run the Program Uninstall==== |
| - | - Go to Windows | + | - Close the Rhino application. |
| - | - Select | + | - Go to Windows |
| - | - Select | + | - Type **App and Features** (or **Add and Remove** |
| - | - Find any Rhinoceros | + | - Find the **Rhinoceros |
| - | + | ||
| - | + | ||
| - | **Note:** You should only do the following procedures if uninstall fails from the Programs and Features section of Control Panel. | + | |
| | | ||
| - | ===Delete the Rhino install folder=== | + | ====2. Delete the Rhino install folder==== |
| - Browse to // | - Browse to // | ||
| - | - Delete **Rhinoceros | + | - Delete |
| + | |||
| + | ====3. Delete the Rhino folders==== | ||
| + | - Browse to %AppData%\Roaming\McNeel\Rhinoceros. | ||
| + | - Delete folder **x.0** where x is the Rhino version. | ||
| + | - Browse to %ProgramData%\McNeel\Rhinoceros | ||
| + | - Delete folder **x.0** where x is the Rhino version. | ||
| | | ||
| - | ===Delete Registry Keys:=== | + | ====4. Delete Registry Keys:==== |
| - | - Open the **Registry Editor**. | + | - Go to Windows Search and type **Registry Editor**. |
| + | - Open the **Registry Editor**. | ||
| - Browse to // | - Browse to // | ||
| - | - Delete the **4.0** Key. | + | - Delete the **x.0** Key. For example, Rhino 4.0, 5.0 or whatever version of Rhino you are removing. |
| - Browse to // | - Browse to // | ||
| - | - Delete the **4.0** Key. | + | - Delete the **x.0** Key. For example, Rhino 4.0, 5.0 or whatever version of Rhino you are removing. |
| + | ====5. Reboot==== | ||
| + | - Apply all Windows updates. | ||
| + | - If you plan to reinstall, download the latest Rhino installer [[https:// | ||
| + | _________________ | ||
| + | |||
| + | =====Optional===== | ||
| + | You should only do the following procedures if uninstall fails from the **Apps and Features**. | ||
| ===Run Microsoft' | ===Run Microsoft' | ||
| - Visit http:// | - Visit http:// | ||
| - Click **Run Now**. | - Click **Run Now**. | ||
| - | |||
| ===Cleaning up the Windows Installer Cache=== | ===Cleaning up the Windows Installer Cache=== | ||
| <color red> | <color red> | ||
| - | |||
| - | |||
| - Download the [[http:// | - Download the [[http:// | ||
| - Unzip the contents of WindowsInstallerCleanupUtility.zip to a " | - Unzip the contents of WindowsInstallerCleanupUtility.zip to a " | ||
| Line 57: | Line 60: | ||
| - Click **Remove**. | - Click **Remove**. | ||
| - | If you followed these steps and then got a 1402 error, [[http:// | + | If you followed these steps and then got a 1402 error, [[https:// |
| | | ||
| | | ||
rhino/uninstalling.1597445311.txt.gz · Last modified: 2020/08/14 by 127.0.0.1
