McNeel Wiki

Site Tools

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision 		Previous revision
zoo:diagnosticsmac [2021/07/22]
brian [Diagnostics] 		zoo:diagnosticsmac [2023/11/28] (current)
brian
Line 1: Line 1:
 ======Zoo - Diagnostics Utility for Mac====== ======Zoo - Diagnostics Utility for Mac======
 > **Product:** //[[zoo:home|Zoo]]// > **Product:** //[[zoo:home|Zoo]]//
-> **Summary:** //Discusses the Network Utility for Mac//+> **Summary:** //Discusses Terminal for diagnosing network LAN Zoo issues on Mac//
  
-[[zoo:diagnosticsmac|{{:zoo:networkutility.png?128|Network Utility}}]]+**[[https://support.apple.com/guide/terminal/open-or-quit-terminal-apd5265185d-f365-44cb-8b09-71a064a42125/mac|Terminal]]** runs on a **Rhino for Mac** workstation. It provides command line access to several useful network diagnostics to troubleshoot connectivity issues between Rhino for Mac workstations and Zoo servers.
  
-The **[[https://support.apple.com/en-us/HT202790|Network Utility]]** runs on a **Rhino for Mac** workstation. The utility provides several useful network diagnostics to troubleshoot connectivity issues between Rhino for Mac workstations and Zoo servers. 
- 
-Use **[[https://support.apple.com/en-us/HT204014|Spotlight]]** on your Mac to find and open the Network Utility. 
- 
-  - Click the **Search** icon in upper-right corner of the menu bar, or press the **Command** key + **Space** bar. 
-  - Type **Network Utility** to search. 
-  - Double-click **Network Utility** to run. 
      
 =====Diagnostics===== =====Diagnostics=====
 The Network Utility provides these useful network tests: The Network Utility provides these useful network tests:
  
-1. **Ping:** The ping diagnostics utility is the primary TCP/IP tool used to troubleshoot connectivity, reachability, and name resolution. Ping verifies IP-level connectivity to another TCP/IP computer by sending Internet Control Message Protocol (ICMP) Echo Request messages. Receipts of corresponding Echo Reply messages are displayed, along with round-trip times. +1. **ping:** The ping diagnostics utility is the primary TCP/IP tool used to troubleshoot connectivity, reachability, and name resolution. Ping verifies IP-level connectivity to another TCP/IP computer by sending Internet Control Message Protocol (ICMP) Echo Request messages. Receipts of corresponding Echo Reply messages are displayed, along with round-trip times.
-{{:zoo:nu_ping.png?640|Ping}}+
  
->**Note:** The Windows firewall default settings block the ICMP echo requests used for ping command. To enable ICMP echo on Windows, go to Control Panel -> Windows Firewall -> Advanced settings -> Inbound Rules and enable File and Printer Sharing (Echo Request - ICMPv4-In) in the active security profile.+''ping zoo.mcneel.com'' 
 + 
 +Successful ping response looks like: 
 + 
 +<code> 
 +> ping zoo.mcneel.com 
 +PING zoo.mcneel.com (192.168.0.100): 56 data bytes 
 +64 bytes from 10.22.0.15: icmp_seq=0 ttl=127 time=9.981 ms 
 +64 bytes from 10.22.0.15: icmp_seq=1 ttl=127 time=8.630 ms 
 +64 bytes from 10.22.0.15: icmp_seq=2 ttl=127 time=9.774 ms 
 +</code> 
 + 
 +Failed ping response looks like: 
 + 
 +<code> 
 +> ping zoo.mcneel.com 
 +PING zoo.mcneel.com (192.168.0.100): 56 data bytes 
 +Request timeout for icmp_seq 0 
 +Request timeout for icmp_seq 1 
 +Request timeout for icmp_seq 2 
 +Request timeout for icmp_seq 3 
 +</code> 
 + 
 +Press **Ctrl+C** to cancel the **ping** command. 
 + 
 +2. **nslookup:** The DNS Lookup diagnostic utility displays information that you can use to diagnose Domain Name System (DNS) infrastructure. 
 + 
 +''nslookup zoo.mcneel.com'' 
 + 
 +Successful ''nslookup'' response looks like: 
 + 
 +<code> 
 +> nslookup zoo.mcneel.com 
 +Server: 192.168.0.1 
 +Address: 192.168.0.1#53 
 + 
 +Non-authoritative answer: 
 +Name: zoo.mcneel.com 
 +Address: 192.168.0.100 
 +</code>  
 + 
 +Failed ''nslookup'' response looks like: 
 +<code> 
 +> nslookup zoo.mcneel.com 
 +** server can't find zoo.mcneel.com: NXDOMAIN 
 +</code> 
  
-2. **Lookup:** The DNS Lookup diagnostic utility displays information that you can use to diagnose Domain Name System (DNS) infrastructure. 
-{{:zoo:nu_lookup.png?640|Lookup}} 
  
 3.  **Traceroute:** The Trace Route diagnostic utility determines the route taken to a destination by sending Internet Control Message Protocol (ICMP) echo packets with varying IP Time-To-Live (TTL) values to the destination. Each router along the path is required to decrement the TTL on a packet by at least 1 before forwarding it, so the TTL is effectively a hop count. When the TTL on a packet reaches 0, the router should send an ICMP Time Exceeded message back to the source computer. 3.  **Traceroute:** The Trace Route diagnostic utility determines the route taken to a destination by sending Internet Control Message Protocol (ICMP) echo packets with varying IP Time-To-Live (TTL) values to the destination. Each router along the path is required to decrement the TTL on a packet by at least 1 before forwarding it, so the TTL is effectively a hop count. When the TTL on a packet reaches 0, the router should send an ICMP Time Exceeded message back to the source computer.
-{{:zoo:nu_traceroute.png?640|Traceroute}} 
  
-4. **Port Scan:** The Port Scan test scans for open TCP ports. In the case of the Zoo, you will want to scane for for TCP Port 80. +''traceroute zoo.mcneel.com'' 
-{{:zoo:nu_portscan.png?640|Port Scan}}+ 
 +Successful ''traceroute'' response looks like: 
 + 
 +<code> 
 +> traceroute zoo.mcneel.com 
 +traceroute to zoo.mcneel.com (192.168.0.100), 64 hops max, 52 byte packets 
 + 1  192.168.0.100 (192.168.0.100)  9.391 ms  6.558 ms  8.538 ms 
 + 
 +</code>  
 + 
 +Failed ''traceroute'' response looks like: 
 +<code> 
 +> traceroute zoo.mcneel.com 
 +traceroute to zoo.mcneel.com (192.168.0.100), 64 hops max, 52 byte packets 
 +1.  * * * 
 +</code>  
 + 
 + 
 +4. **Port Scan (nc):** The Port Scan test scans for open TCP ports. In the case of the Zoo, you will want to scan for TCP Port 80. 
 + 
 +''nc -z -v zoo.mcneel.com 80'' 
 + 
 +Successful ''netcat'' response: 
 + 
 +<code> 
 +> nc -z -v zoo.mcneel.com 80 
 +Connection to zoo.mcneel.com port 80 [tcp/http] succeeded! 
 +</code> 
 + 
 +Failed ''netcat'' response: 
 + 
 +netcat will not return. To cancel, press **Ctrl+C** 
  
 //If this test fails, then make sure the Zoo server service is running. You can do this by using either ZooAdmin.exe or the Services applet in Control Panel. Also, make sure __[[zoo:window7firewall|TCP Port 80 is open on any firewall software]],__ for both incoming and outgoing traffic, running on the Zoo system.// //If this test fails, then make sure the Zoo server service is running. You can do this by using either ZooAdmin.exe or the Services applet in Control Panel. Also, make sure __[[zoo:window7firewall|TCP Port 80 is open on any firewall software]],__ for both incoming and outgoing traffic, running on the Zoo system.//
zoo/diagnosticsmac.1626994080.txt.gz · Last modified: 2021/07/22 by brian

Page Tools

© 1997-2024 McNeel • North America • Europe • Latin America • Asia • Korea     Recent Changes RSS Feed Driven by DokuWiki