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zoo:return-validation [2024/05/07]
brian created
zoo:return-validation [2024/05/07] (current)
brian
Line 5: Line 5:
 If you got to this page, you're likely trying to remove a license from LAN Zoo and got this error message: If you got to this page, you're likely trying to remove a license from LAN Zoo and got this error message:
  
-> Your license cannot be deleted because the McNeel license server at https://api.mcneel.com could not be reached"+> Your license cannot be deleted because the McNeel license server at https://api.mcneel.com could not be reached
  
 This message is shown when LAN Zoo is able to access parts of the Internet, but cannot access McNeel's license servers at https://api.mcneel.com This message is shown when LAN Zoo is able to access parts of the Internet, but cannot access McNeel's license servers at https://api.mcneel.com
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 **To Resolve The Error:** **To Resolve The Error:**
  
-1. Verify that a local or network firewall is not blocking port `443access to the server `api.mcneel.com` +  - Verify that a local or network firewall **is not blocking** port **443** access to the server **api.mcneel.com** 
-2. Try to remove the license.+  Try to remove the license again.
  
 ** If License Removal Still Fails:** ** If License Removal Still Fails:**
 +
 Please contact McNeel support at https://www.rhino3d.com/support Please contact McNeel support at https://www.rhino3d.com/support
 +
 +{{tag>Zoo}}
zoo/return-validation.1715103393.txt.gz · Last modified: 2024/05/07 by brian