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rhino:5:uninstall [2016/04/26]
sandy
rhino:5:uninstall [2016/06/09] (current)
sandy
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-====== Manually Uninstalling Rhino 5.0 ======+====== Manually Uninstalling Rhino 5 ======
 \\ \\
-====Problem:==== +=====Problem===== 
-During the removal of Rhino, you get an error message like "​Can'​t Uninstall - Feature is unavailable (path)"​+During the removal of Rhino, you get an error message like "​Can'​t Uninstall - Feature is unavailable (path)"​.
  
-====Applies ​to:==== +This applies ​to Rhino 5.
-Rhino 5+
  
-====Cause:====+=====Cause=====
 The Windows Installer cache cannot find a file required for uninstall. The Windows Installer cache cannot find a file required for uninstall.
  
-====Resolution:====+=====Solution===== 
 Manually remove Rhino and the Windows Installer registration for the product. Manually remove Rhino and the Windows Installer registration for the product.
  
-===Try standard ​Program Uninstall==+===Try standard ​program uninstall==
   - Go to Windows Start menu   - Go to Windows Start menu
-  - Select Control Panel +  - Select ​**Control Panel** 
-  - Select Add/Remove programs +  - Select ​**Add/Remove programs** 
-  - Find any Rhinoceros 5 entries and select uninstall+  - Find any Rhinoceros 5 entries and select ​**uninstall**
  
  
-**Note:** You should only do the following procedures if uninstall fails from the Programs and Features section of Control Panel.+**Note:** You should only do the following procedures if uninstall fails from the Programs and Features section of the Control Panel.
  
   ​   ​
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   - From the **Start** menu, click **Control Panel**, then click **Administrative Tools**.   - From the **Start** menu, click **Control Panel**, then click **Administrative Tools**.
   - In Administrative Tools, double-click **Services**.   - In Administrative Tools, double-click **Services**.
-  - In the Services dialog, scroll down to **McNeel Update (32-bit)** (On 64-bit computers, you may have McNeel Update (64-bit) instead, or both, depending on which versions of Rhino 5 you have installed).+  - In the Services dialog, scroll down to **McNeel Update (32-bit)**(On 64-bit computers, you may have McNeel Update (64-bit) instead, or both, depending on which versions of Rhino 5 you have installed.)
   - Right-click **McNeel Update (32-bit)**, then click **Stop**.   - Right-click **McNeel Update (32-bit)**, then click **Stop**.
   - On 64-bit Windows, also stop the **McNeel Update (64-bit)** service.   - On 64-bit Windows, also stop the **McNeel Update (64-bit)** service.
   ​   ​
-===Delete the Rhino install folder:=== +===Delete the Rhino install folder=== 
-  - Browse ​to C:\Program Files\ folder and delete the Rhinoceros 5 directory. +  - Browse ​the //C:\Program Files\// folder and delete the Rhinoceros 5 directory. 
-  - Browse the C:\Program Files (x86)\ folder and delete the Rhinoceros 5 directory. +  - Browse the //C:\Program Files (x86)\// folder and delete the Rhinoceros 5 directory. 
-  - Delete ​**Rhinoceros 5.0 WIP** folder ​also if you find it in either of the above directories. +  - If you find the **Rhinoceros 5.0 WIP** folder in either of the above directories, delete it.  
-  - Note that you might not be able to delete ​"RhinoShExt.dll". That's ok. Leave the system folder with that one file and delete everything else.+  - Note that you might not be able to delete ​**RhinoShExt.dll**. That's ok. Leave the system folder with that one file and delete everything else.
   ​   ​
-===**Delete Registry ​Keys**===+===Delete Registry ​keys===
   - Open the **Registry Editor:**   - Open the **Registry Editor:**
-    - //On Windows XP:// From the **Start menu**, click **Run**, then **type RegEdit and press Enter**. +    - On Windows XP: From the **Start menu**, click **Run**, then type **RegEdit** and press **Enter**. 
-    - //On Windows Vista and Windows 7:// Click the **Start** button, then **type RegEdit and press Enter**. +    - On Windows Vista and Windows 7: Click the **Start** button, then type **RegEdit** and press **Enter**. 
-  - Browse to **HKEY_LOCAL_MACHINE**\Software\McNeel\Rhinoceros +  - Browse to //HKEY_LOCAL_MACHINE\Software\McNeel\Rhinoceros//. 
-  - Delete the **5.0** Key +  - Delete the 5.0 key. 
-  - Browse to **HKEY_CURRENT_USER**\Software\McNeel\Rhinoceros +  - Browse to //HKEY_CURRENT_USER\Software\McNeel\Rhinoceros//. 
-  - Delete the **5.0** Key+  - Delete the 5.0 key. 
 + 
 +\\
  
  
 ====Run Microsoft'​s Uninstall Fix==== ====Run Microsoft'​s Uninstall Fix====
-If **Rhino 5** or **Rhino 5 64 bit** lingers and will not //uninstall//, try the following Microsoft fix.+If Rhino 5 or Rhino 5 64-bit lingers and will not uninstall, try the following Microsoft fix.
   - Visit http://​support.microsoft.com/​mats/​program_install_and_uninstall   - Visit http://​support.microsoft.com/​mats/​program_install_and_uninstall
-  - Click Run Now+  - Click **Run Now**
 Possible error message that you might see: Possible error message that you might see:
-"The feature you are trying to use is on a network resource that is unavailable"​+"The feature you are trying to use is on a network resource that is unavailable."
  
  ​{{:​rhino:​5:​network_resourse_unavailable.jpg?​400|}}  ​{{:​rhino:​5:​network_resourse_unavailable.jpg?​400|}}
 {{:​rhino:​5:​network_resourse_unavailable2.jpg?​700|}} {{:​rhino:​5:​network_resourse_unavailable2.jpg?​700|}}
  
-===Not recommended:​ Cleaning up the Windows Installer Cache:===+===Not recommended:​ Cleaning up the Windows Installer Cache===
 <color red>​**Warning:​**</​color>​ The following procedure may result in registry corruption and a 1402 error next time you install software. <color red>​**Only follow these steps**</​color>​ if the above procedure did not allow you to uninstall Rhino. <color red>​**Warning:​**</​color>​ The following procedure may result in registry corruption and a 1402 error next time you install software. <color red>​**Only follow these steps**</​color>​ if the above procedure did not allow you to uninstall Rhino.
  
   - Download the [[http://​files.na.mcneel.com/​misc/​WindowsInstallerCleanupUtility.zip|Windows Installer Cleanup Utility.]]   - Download the [[http://​files.na.mcneel.com/​misc/​WindowsInstallerCleanupUtility.zip|Windows Installer Cleanup Utility.]]
-  - Unzip the contents of WindowsInstallerCleanupUtility.zip to a "Windows Installer Clean Up" ​folder on your desktop. +  - Unzip the contents of WindowsInstallerCleanupUtility.zip to a Windows Installer Clean Up folder on your desktop. 
-  - Run **msicuu.exe** +  - Run **msicuu.exe**. 
-  - Scroll down to **(All Users) Rhinoceros 5.0 WIP** (or All Users Rhino 5.0 WIP x64) on 64-bit systems.+  - Scroll down to (All Users) Rhinoceros 5.0 WIP (or All Users Rhino 5.0 WIP x64) on 64-bit systems.
   - Click **Remove**.   - Click **Remove**.
  
rhino/5/uninstall.txt · Last modified: 2016/06/09 by sandy