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rhino:5:uninstall [2016/06/09] |
rhino:5:uninstall [2020/08/14] (current) |
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+ | ====== Manually Uninstalling Rhino 5 ====== | ||
+ | \\ | ||
+ | =====Problem===== | ||
+ | During the removal of Rhino, you get an error message like " | ||
+ | This applies to Rhino 5. | ||
+ | |||
+ | =====Cause===== | ||
+ | The Windows Installer cache cannot find a file required for uninstall. | ||
+ | |||
+ | =====Solution===== | ||
+ | |||
+ | Manually remove Rhino and the Windows Installer registration for the product. | ||
+ | |||
+ | ===Try standard program uninstall== | ||
+ | - Go to Windows Start menu | ||
+ | - Select **Control Panel** | ||
+ | - Select **Add/ | ||
+ | - Find any Rhinoceros 5 entries and select **uninstall** | ||
+ | |||
+ | |||
+ | **Note:** You should only do the following procedures if uninstall fails from the Programs and Features section of the Control Panel. | ||
+ | |||
+ | | ||
+ | ===Stop the McNeel Update Service=== | ||
+ | - From the **Start** menu, click **Control Panel**, then click **Administrative Tools**. | ||
+ | - In Administrative Tools, double-click **Services**. | ||
+ | - In the Services dialog, scroll down to **McNeel Update (32-bit)**. (On 64-bit computers, you may have McNeel Update (64-bit) instead, or both, depending on which versions of Rhino 5 you have installed.) | ||
+ | - Right-click **McNeel Update (32-bit)**, then click **Stop**. | ||
+ | - On 64-bit Windows, also stop the **McNeel Update (64-bit)** service. | ||
+ | | ||
+ | ===Delete the Rhino install folder=== | ||
+ | - Browse the // | ||
+ | - Browse the // | ||
+ | - If you find the **Rhinoceros 5.0 WIP** folder in either of the above directories, | ||
+ | - Note that you might not be able to delete **RhinoShExt.dll**. That's ok. Leave the system folder with that one file and delete everything else. | ||
+ | | ||
+ | ===Delete Registry keys=== | ||
+ | - Open the **Registry Editor:** | ||
+ | - On Windows XP: From the **Start menu**, click **Run**, then type **RegEdit** and press **Enter**. | ||
+ | - On Windows Vista and Windows 7: Click the **Start** button, then type **RegEdit** and press **Enter**. | ||
+ | - Browse to // | ||
+ | - Delete the 5.0 key. | ||
+ | - Browse to // | ||
+ | - Delete the 5.0 key. | ||
+ | |||
+ | \\ | ||
+ | |||
+ | |||
+ | ====Run Microsoft' | ||
+ | If Rhino 5 or Rhino 5 64-bit lingers and will not uninstall, try the following Microsoft fix. | ||
+ | - Visit http:// | ||
+ | - Click **Run Now** | ||
+ | Possible error message that you might see: | ||
+ | "The feature you are trying to use is on a network resource that is unavailable." | ||
+ | |||
+ | | ||
+ | {{: | ||
+ | |||
+ | ===Not recommended: | ||
+ | <color red> | ||
+ | |||
+ | - Download the [[http:// | ||
+ | - Unzip the contents of WindowsInstallerCleanupUtility.zip to a Windows Installer Clean Up folder on your desktop. | ||
+ | - Run **msicuu.exe**. | ||
+ | - Scroll down to (All Users) Rhinoceros 5.0 WIP (or All Users Rhino 5.0 WIP x64) on 64-bit systems. | ||
+ | - Click **Remove**. | ||
+ | |||
+ | If you followed these steps and then got a 1402 error, [[http:// | ||
+ | |||
+ | {{tag> | ||
+ | | ||
+ | |