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rhino:command_help_error [2015/09/14]
127.0.0.1 external edit
rhino:command_help_error [2016/03/14] (current)
sandy
Line 1: Line 1:
-====== Rhino will show an whtopic.js script error at startup ====== +======Whtopic.js Script Error====== 
-> **Summary:​** //An error occured ​in the script whtopic.js as shown below//+ 
 +>Rhino shows an whtopic.js script error at startup 
 + 
 +====Problem==== 
 + 
 +An error occurred ​in the script whtopic.js as shown below.
  
 {{:​rhino:​whtopicerror.jpg?​nolink|}} {{:​rhino:​whtopicerror.jpg?​nolink|}}
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 This is a Java error when trying to play videos in the Command Help panel. This is a Java error when trying to play videos in the Command Help panel.
  
-=====Step 1 solution===== +====Step 1 solution==== 
-Normally this is a sign that Java on the computer has not been properly updated or corrupt.  ​By installing ​the most recent Java will correct this.+Normally this is a sign that Java on the computer has not been properly updated or corrupt.  ​Installing ​the most recent Java will correct this.
  
-[[http://​www.java.com/​en/​download/​index.jsp|Click here to download ​and install the most recent Java]]+[[http://​www.java.com/​en/​download/​index.jsp|Download ​and install the most recent Java.]]
  
 Try to start Rhino and see if the problem still exists. Try to start Rhino and see if the problem still exists.
  
-=====Step 2 if necessary=====+====Step 2 if necessary====
  
 Here is an additional discussion on the problem. The key steps are: http://​discourse.mcneel.com/​t/​installation-issue/​12567/​9 Here is an additional discussion on the problem. The key steps are: http://​discourse.mcneel.com/​t/​installation-issue/​12567/​9
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 Here is what worked: Here is what worked:
  
-1) Start Rhino in Safe mode. Type CommandHelp and then press Enter at the command line - do this only once! +  - Start Rhino in Safe mode. Type **CommandHelp** and then press **Enter** at the command line. Do this only once! 
- +  ​- ​Now, close Rhino. 
-2) Now, close Rhino. +  ​- ​Try starting Rhino in normal mode. 
- +  ​- ​If that works, it means there is a problem with the Command help panel when it tries to access a web page to auto update (I think) and there is a problem with non-English languages - at least there has been in the past... Running CommandHelp once will shut the panel(I don't know of any other way if Rhino is frozen.)
-3) Try starting Rhino in normal mode..+
- +
-4) If that works, it means there is a problem with the Command help panel it tries to access a web page to auto update (I think) and there is a problem with non-English languages - at least there has been in the past... Running CommandHelp once will shut the panel (I don't know of any other way if Rhino is frozen)+
  
 If the above procedure does not work, then there is something else wrong... If the above procedure does not work, then there is something else wrong...
rhino/command_help_error.txt · Last modified: 2016/03/14 by sandy