Site Tools


Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
rhino:installationadvice [2015/11/10]
sandy
rhino:installationadvice [2016/06/09]
sandy
Line 1: Line 1:
-====== Frequently ​asked questions ​about installing ​or upgrading ​Rhino ======+====== Frequently ​Asked Questions ​about Installing ​or Upgrading ​Rhino ====== 
 + 
 +\\ 
 ====System administrators==== ====System administrators====
 [[InstallingRhino|Deploying Rhino - Technique for silent/​scripted installs, details of folders and registry, etc.]] [[InstallingRhino|Deploying Rhino - Technique for silent/​scripted installs, details of folders and registry, etc.]]
Line 9: Line 12:
 \\ \\
 <color darkslategray>​**//​Question://​** //Why is the V5 installer refusing my old V3 or V2 key code?//</​color>​\\ ​ <color darkslategray>​**//​Question://​** //Why is the V5 installer refusing my old V3 or V2 key code?//</​color>​\\ ​
-//​**Answer:​**//​ You have an old (SR0) install disc. There is a bug in the installer.  ​The best thing is to download ​and run the latest installer package from [[http://​www.rhino3d.com/​download/​rhino/​5/​latest|here]].+//​**Answer:​**//​ You have an old (SR0) install disc. There is a bug in the installer.  ​Download ​and run the latest installer package from [[http://​www.rhino3d.com/​download/​rhino/​5/​latest|here]].
  
 If that is not possible, turn on your keyboard caps lock when entering your old V3 or V2 key code and it will work. If that is not possible, turn on your keyboard caps lock when entering your old V3 or V2 key code and it will work.
Line 24: Line 27:
   * Then copy the files back to the original location.   * Then copy the files back to the original location.
  
-In Windows Vista or 7 the license manager is located at:\\  +In Windows Vista or 7 the license manager is located at:   
-C:\Program Files (x86)\Common Files\McNeel Shared\License Manager (64-bit)\\  +//C:\Program Files (x86)\Common Files\McNeel Shared\License Manager (64-bit)//  
-or\\  +or  
-C:\Program Files\Common Files\McNeel Shared\License Manager (32-bit)\\ +//C:\Program Files\Common Files\McNeel Shared\License Manager (32-bit)// 
  
 //*Be careful with plug-ins, toolbars, etc. that might be shared between V4 and V5, either consciously or inadvertently. ​ This has caused problems.// //*Be careful with plug-ins, toolbars, etc. that might be shared between V4 and V5, either consciously or inadvertently. ​ This has caused problems.//
Line 33: Line 36:
 \\ \\
 <color darkslategray>​**//​Question://​** //Can I have both the 32- and 64-bit versions of Rhino 5 installed on the same computer?//</​color>​\\ ​ <color darkslategray>​**//​Question://​** //Can I have both the 32- and 64-bit versions of Rhino 5 installed on the same computer?//</​color>​\\ ​
-//​**Answer:​**//​ Yes, no problem, except for the license manager issue above.\\+//​**Answer:​**//​ Yes, except for the license manager issue above.\\
  
 \\ \\
 <color darkslategray>​**//​Question://​** //When I try to open a file, I get an error message about something being unreadable.//</​color>​\\ <color darkslategray>​**//​Question://​** //When I try to open a file, I get an error message about something being unreadable.//</​color>​\\
 //​**Answer:​**//​ Here's how the system works. There are two parts: //​**Answer:​**//​ Here's how the system works. There are two parts:
-  - **Autosave.** If you have Autosave turned on in Rhino, then temporary files are written to the folder specified in Options, and a flag is set that Rhino is running. When Rhino closes normally, it deletes this Autosave file and Rhino clears the flag. If Rhino crashes, the flag is not cleared and the Autosave file still exists when Rhino starts the next time. In that event, you are warned that Rhino did not close properly and you have one chance to save your work from the AutoSave file. If you say no, you lose the file.+  - **Autosave.** If you have Autosave turned on in Rhino, then temporary files are written to the folder specified in Options, and a flag is set that Rhino is running. When Rhino closes normally, it deletes this Autosave file and Rhino clears the flag. If Rhino crashes, the flag is not cleared and the Autosave file still exists when Rhino starts the next time. You are warned that Rhino did not close properly and you have one chance to save your work from the AutoSave file. If you say no, you lose the file.
   - **Backup.** In V4 SR7, we added an automatic backup feature. Unless the feature is disabled, when you open an existing file the changes in this new editing session are saved to a new copy of the file and the existing file you opened has //.bak// concatenated to its name. The file is left in the same folder.   - **Backup.** In V4 SR7, we added an automatic backup feature. Unless the feature is disabled, when you open an existing file the changes in this new editing session are saved to a new copy of the file and the existing file you opened has //.bak// concatenated to its name. The file is left in the same folder.
          - Rhino 5 now makes //​*.3dmbak//​ files and has a file type listing to open them.          - Rhino 5 now makes //​*.3dmbak//​ files and has a file type listing to open them.
Line 50: Line 53:
 On Windows XP delete all the files in: //​C:​\Documents and Settings\All Users\Application Data\McNeel\Rhinoceros\5.0\License Manager\Licenses//​. On Windows XP delete all the files in: //​C:​\Documents and Settings\All Users\Application Data\McNeel\Rhinoceros\5.0\License Manager\Licenses//​.
  
-**Restart** Rhino. ​**Enter your key** when asked.+**Restart** Rhino. Enter your key when asked.
  
 **Note:** On some systems, instead of the //\All Users\// folder, the path may be your //​\Domain\//​ log-in name. **Note:** On some systems, instead of the //\All Users\// folder, the path may be your //​\Domain\//​ log-in name.
Line 76: Line 79:
  
 \\ \\
-<color darkslategray>​ **//​Question://​** //I've got a new computer and I want to install Rhino version **X** SR **Y**. ​ I have always purchased the upgrade versions of Rhino. ​ Do I have to install all the previous versions and successive Service Releases?? //</​color>​\\ +<color darkslategray>​ **//​Question://​** //I've got a new computer and I want to install Rhino version **X** SR **Y**. ​ I have always purchased the upgrade versions of Rhino. ​ Do I have to install all the previous versions and successive Service Releases?//</​color>​\\ 
-**//​Answer://​** ​ No.  Simply install the last upgrade version you have downloaded or from the DVD (download is recommended).  The installation asks for your previous version'​s license key to validate that you have it, but it is not necessary to actually ​**install** the previous versions. ​ If you have installed from a DVD, use Help > Check for updates to see if you have the latest Service Release, if not, download and install that. It is not necessary to install any previous Service Releases.+**//​Answer://​** ​ No.  Simply install the last upgrade version you have downloaded or from the DVD(We recommend downloading. The installation asks for your previous version'​s license key to validate that you have it, but it is not necessary to actually install the previous versions. ​ If you have installed from a DVD, use Help > Check for updates to see if you have the latest Service Release. If not, download and install that. It is not necessary to install any previous Service Releases.
  
 \\ \\
Line 86: Line 89:
 <color darkslategray>​ **//​Question://​** //How do I tell what version is installed?//</​color>​\\ <color darkslategray>​ **//​Question://​** //How do I tell what version is installed?//</​color>​\\
 **//​Answer://​**  ​ **//​Answer://​**  ​
-Once you have the software installed, you can see the date and the SR number by viewing the //about// information,​ which appears on the splash screen when you start Rhino. Or you can view this by doing Rhino > Help > About [[rhino:​rhinoceros|Rhinoceros]].+Once you have the software installed, you can see the date and the SR number by viewing the //about// information,​ which appears on the splash screen when you start Rhino. Or you can view this at //Rhino > Help > About Rhinoceros//.
  
-For Flamingo, do the FlamingoAbout command. For Bongo, do the BongoAbout command.+For Flamingo, do the **FlamingoAbout** command. For Bongo, do the **BongoAbout** command.
  
 \\ \\
-<color darkslategray>​ **//​Question://​** //Can I delete older versions in //Add or Remove Programs// without causing problems?//</​color>​\\ +<color darkslategray>​ **//​Question://​** //Can I delete older versions in **Add or Remove Programs** without causing problems?//</​color>​\\ 
-**//​Answer://​** The //Add or Remove Programs// entry in the Control Panel in Windows reports all Service Releases as an installed program, each using approximately 250MB of disk space. This is somewhat misleading. Windows reports the total as though all installed files are added on to the existing installation even though many, if not all, files are actually overwritten on installation. Do **not** use the //Add or Remove Programs// to remove older Service Releases of Rhino 4.0.+**//​Answer://​** The **Add or Remove Programs** entry in the Control Panel in Windows reports all Service Releases as an installed program, each using approximately 250MB of disk space. This is somewhat misleading. Windows reports the total as though all installed files are added on to the existing installation even though many, if not all, files are actually overwritten on installation. Do **__not__** use the **Add or Remove Programs** to remove older Service Releases of Rhino 4.0.
  
 \\ \\
rhino/installationadvice.txt · Last modified: 2016/06/09 by sandy