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rhino:uninstalling [2016/06/10] |
rhino:uninstalling [2022/12/16] (current) maryfugier |
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| + | ====== Manually Uninstalling Rhino ====== | ||
| + | //The following process applies to Rhino 4 and later (that includes Rhino 5, 6, 7.// | ||
| + | \\ | ||
| + | =====Problem===== | ||
| + | During the startup, install or uninstall of Rhino, you get an error message like this: | ||
| + | |||
| + | //The feature you are trying to use is on a network resource that is unavailable.// | ||
| + | Click OK to try again, or enter an alternate path to a folder containing the installation package '< | ||
| + | |||
| + | =====Cause===== | ||
| + | The Windows Installer cache cannot find a file or registry key required for uninstall. This is a common problem caused by the Windows Installer Service. The best solution is to use **Windows Install Clean Up** to thoroughly remove the previous installation. After you clean up the previous install, you will be able to reinstall Rhino and get a valid install. | ||
| + | |||
| + | |||
| + | Manually remove Rhino and the Windows Installer registration for the product. | ||
| + | You will need to have // | ||
| + | |||
| + | ====1. Run the Program Uninstall==== | ||
| + | - Close the Rhino application. | ||
| + | - Go to Windows Search. | ||
| + | - Type **App and Features** (or **Add and Remove** programs) | ||
| + | - Find the **Rhinoceros x.0** program on the list, pick and select **Uninstall** button. | ||
| + | | ||
| + | ====2. Delete the Rhino install folder==== | ||
| + | - Browse to // | ||
| + | - Delete folder **Rhinoceros x** or **Rhinoceros x Evaluation**. | ||
| + | |||
| + | ====3. Delete the Rhino folders==== | ||
| + | - Browse to %AppData%\Roaming\McNeel\Rhinoceros. | ||
| + | - Delete folder **x.0** where x is the Rhino version. | ||
| + | - Browse to %ProgramData%\McNeel\Rhinoceros | ||
| + | - Delete folder **x.0** where x is the Rhino version. | ||
| + | | ||
| + | ====4. Delete Registry Keys:==== | ||
| + | - Go to Windows Search and type **Registry Editor**. | ||
| + | - Open the **Registry Editor**. | ||
| + | - Browse to // | ||
| + | - Delete the **x.0** Key. For example, Rhino 4.0, 5.0 or whatever version of Rhino you are removing. | ||
| + | - Browse to // | ||
| + | - Delete the **x.0** Key. For example, Rhino 4.0, 5.0 or whatever version of Rhino you are removing. | ||
| + | |||
| + | ====5. Reboot==== | ||
| + | - Apply all Windows updates. | ||
| + | - If you plan to reinstall, download the latest Rhino installer [[https:// | ||
| + | |||
| + | _________________ | ||
| + | |||
| + | =====Optional===== | ||
| + | You should only do the following procedures if uninstall fails from the **Apps and Features**. | ||
| + | ===Run Microsoft' | ||
| + | - Visit http:// | ||
| + | - Click **Run Now**. | ||
| + | |||
| + | ===Cleaning up the Windows Installer Cache=== | ||
| + | <color red> | ||
| + | - Download the [[http:// | ||
| + | - Unzip the contents of WindowsInstallerCleanupUtility.zip to a " | ||
| + | - Run **msicuu.exe**. | ||
| + | - Scroll down to (All Users) Rhinoceros 5.0 WIP (or All Users Rhino 5.0 WIP x64) on 64-bit systems. | ||
| + | - Click **Remove**. | ||
| + | |||
| + | If you followed these steps and then got a 1402 error, [[https:// | ||
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| + | | ||
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