Site Tools


Differences

This shows you the differences between two versions of the page.

Link to this comparison view

windows_updates [2015/09/14] (current)
Line 1: Line 1:
 +====== Checking for Windows Updates ======
 +Rhino and other McNeel applications install using the Microsoft Windows Installer. The Microsoft Installer uses components in Windows and requires that these components are up to date. 
 +
 +If Windows is not up to date, you many get the error:
 +
 +**//There is a problem with the Windows Installer Package. A DLL is required for this install to complete could not run. Contact your support personnel or package vendor.//**
 +
 +{{:​rhino:​brazil_64bit_install_error.png?​300|}}
 +
 +===== Windows updates =====
 +
 +Here is how to check if you need Windows updates:
 +==== Windows 7  ====
 +  - Pick the Windows Start button.
 +  - Select All Programs.
 +  - Scroll to the Window.
 +See [[http://​www.update.microsoft.com/​|here.]]
 +==== Windows 8 ====
 +  - Pick on corners or **Win key + C** to open Charms. ​
 +  - Pick on Settings or **Win Key + I** to open Settings menu. 
 +  - In lower right, pick **Change PC Settings**.
 +  - On Change PC Setting page, select **Windows Updates** option.
 +  - Apply Updates.
 +See images [[http://​wiki.mcneel.com/​win8_images|here.]]
 +
 +
 +
 +===== Problems with Windows updates =====
 +
 +Sometimes after applying Windows update you see this error:
 +
 +**//Error: Failure configuring Windows updates. Reverting changes. Do not turn off your computer when you try to install Windows Updates.//​**
 +
 +For tips on how to address this issue, see this [[http://​support.microsoft.com/​kb/​949358|Support Page]] on the Microsoft web site.
 +
 +In particular, we have had success with [[http://​support.microsoft.com/​kb/​949358#​method3|Use the InPlace Upgrade Feature.]]
 +
 +//Note: Microsoft strongly recommends that before using these options, you back up all of your personal files. For information on how to back up your files, information is [[http://​windows.microsoft.com/​en-US/​windows7/​Back-up-your-files|here.]]
 +//
  
windows_updates.txt ยท Last modified: 2015/09/14 (external edit)