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zh-tw:rhino:crashhelp:lastresort [2023/10/13] yoko_kadotani created |
zh-tw:rhino:crashhelp:lastresort [2023/10/13] yoko_kadotani |
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+ | ====Rhino 6 (及更新的版本)==== | ||
+ | |||
+ | >The same process works for Rhino 7 -- just replace " | ||
+ | |||
+ | - 開啟登錄編輯程式 (從Windows的開始工具列,輸入 regedit, 然後按 Enter鍵)。 | ||
+ | - 到以下路徑 | ||
+ | - 看看是否有一個叫做** Enabled** 的DWORD 32位元值(若沒有請新增一個) | ||
+ | - 將數值資料**Enabled **設定為** 1** | ||
+ | - 看看是否有一個叫做 **SaveToFile**的DWORD 32位元值(若沒有請新增一個) | ||
+ | - 將數值資料**SaveToFile**設定為** 1** | ||
+ | - 從桌面上的圖示捷徑開啟** Rhino 6** | ||
+ | - 將你文件資料夾中的**RhinoDebugMessages.txt** 檔案寄到 **tech@mcneel.com**。 | ||
+ | |||
+ | --> Rhino 5^ | ||
+ | |||
+ | --> Rhino won't start when double-clicking or dragging and dropping a file | ||
+ | * Double-click a Rhino **shortcut** on your desktop, or click a Rhino item in your **Start** menu. | ||
+ | * If Rhino starts: | ||
+ | * Open the file from the **File** menu > **Open** or the **Open** toolbar button. If the file won't open, the problem is probably with the file. Try the **Audit3dmFile** command on the file. | ||
+ | |||
+ | <-- | ||
+ | --> Rhino won't start from a desktop or Start menu shortcut | ||
+ | * Start in SafeMode. | ||
+ | * SafeMode starts Rhino without using accelerated graphics and without loading plug-ins. | ||
+ | * On the **Windows Start Menu**, click the item **Rhinoceros 5.0 in Safe Mode** or **Rhinoceros 5.0 (64-bit) in Safe Mode**. | ||
+ | * Answer **Yes** to loading Toolbars and **No** to loading RDK. | ||
+ | |||
+ | * If Rhino starts in SafeMode, there is likely a problem with a video driver or a plug-in. | ||
+ | * In the Rhino menu: //Tools - Options - View - OpenGL//, uncheck the box at the top labeled **Use accelerated hardware modes**. | ||
+ | * Close Rhino and start normally (not using SafeMode). | ||
+ | |||
+ | * If Rhino starts with accelerated hardware disabled, the problem is likely your video card driver. | ||
+ | * Download and install a current driver for your video card. It's best to get your driver update from your hardware manufacturer and not from a third-party site. | ||
+ | * NVIDIA: | ||
+ | * Intel: | ||
+ | * ATI/AMD: http:// | ||
+ | * Apple: | ||
+ | * Other sites appropriate to your video hardware. | ||
+ | * Note: If you're on a laptop, you'll probably have to get your driver update from the laptop maker. | ||
+ | * Restart Rhino normally (not using SafeMode). | ||
+ | |||
+ | * If Rhino still crashes after disabling hardware acceleration, | ||
+ | * Restart in SafeMode, and check the box **Use accelerated hardware modes**. | ||
+ | * In the Rhino menu //Tools - Options - Plug-ins//, uncheck the **Enabled** box for all of the plug-ins that did not ship with Rhino, and check the box **Ask to load disabled plug-ins** at the bottom. | ||
+ | * Close Rhino and start normally (not using SafeMode). | ||
+ | * Answer **No** to loading all of the plug-ins you disabled. | ||
+ | |||
+ | * If Rhino starts with some plug-ins disabled, the problem is one of the disabled plug-ins. | ||
+ | * Restart Rhino normally and answer **Yes** to loading **one plug-in at a time** and **No** to the rest until you determine which one causes the problem. | ||
+ | * When you have determined which plug-in causes a problem, go back to //Tools - Options - Plug-ins// and check the **Enabled** box for all of the plug-ins that don't cause a problem. | ||
+ | |||
+ | * If Rhino crashes in SafeMode or you can't resolve the problem with these methods, contact us at http:// | ||
+ | |||
+ | <-- | ||
+ | <-- |