如果在開啟Rhino時無法開啟或當機，您可以執行以下操作以了解電腦上發生的情況並解決問題。

The same process works for Rhino 7 – just replace “6.0” with “7.0” in the registry key.

1. 開啟登錄編輯程式 (從Windows的開始工具列，輸入 regedit, 然後按 Enter鍵)。
2. 到以下路徑 HKEY_CURRENT_USER\Software\McNeel\Rhinoceros\6.0\Global Options\Debug Logging
3. 看看是否有一個叫做 Enabled 的DWORD 32位元值(若沒有請新增一個)
4. 將數值資料Enabled 設定為 1
5. 看看是否有一個叫做 SaveToFile的DWORD 32位元值(若沒有請新增一個)
6. 將數值資料SaveToFile設定為 1
7. 從桌面上的圖示捷徑開啟 Rhino 6
8. 將你文件資料夾中的RhinoDebugMessages.txt 檔案寄到 tech@mcneel.com。

Rhino 5

Rhino won't start when double-clicking or dragging and dropping a file

• Double-click a Rhino shortcut on your desktop, or click a Rhino item in your Start menu.
• If Rhino starts:
  • Open the file from the File menu > Open or the Open toolbar button. If the file won't open, the problem is probably with the file. Try the Audit3dmFile command on the file.

Rhino won't start from a desktop or Start menu shortcut

• Start in SafeMode.
  • SafeMode starts Rhino without using accelerated graphics and without loading plug-ins.
  • On the Windows Start Menu, click the item Rhinoceros 5.0 in Safe Mode or Rhinoceros 5.0 (64-bit) in Safe Mode.
    • Answer Yes to loading Toolbars and No to loading RDK.

• If Rhino starts in SafeMode, there is likely a problem with a video driver or a plug-in.
  • In the Rhino menu: Tools - Options - View - OpenGL, uncheck the box at the top labeled Use accelerated hardware modes.
  • Close Rhino and start normally (not using SafeMode).

• If Rhino starts with accelerated hardware disabled, the problem is likely your video card driver.
  • Download and install a current driver for your video card. It's best to get your driver update from your hardware manufacturer and not from a third-party site.
    • NVIDIA: http://www.nvidia.com/Download/index.aspx
    • Intel: http://downloadcenter.intel.com/Default.aspx
    • ATI/AMD: http://support.amd.com/us/gpudownload/Pages/index.aspx
    • Apple: http://support.apple.com/downloads/#bootcamp
    • Other sites appropriate to your video hardware.
    • Note: If you're on a laptop, you'll probably have to get your driver update from the laptop maker.
  • Restart Rhino normally (not using SafeMode).

• If Rhino still crashes after disabling hardware acceleration, the problem may be a plug-in.
  • Restart in SafeMode, and check the box Use accelerated hardware modes.
  • In the Rhino menu Tools - Options - Plug-ins, uncheck the Enabled box for all of the plug-ins that did not ship with Rhino, and check the box Ask to load disabled plug-ins at the bottom.
  • Close Rhino and start normally (not using SafeMode).
    • Answer No to loading all of the plug-ins you disabled.

• If Rhino starts with some plug-ins disabled, the problem is one of the disabled plug-ins.
  • Restart Rhino normally and answer Yes to loading one plug-in at a time and No to the rest until you determine which one causes the problem.
  • When you have determined which plug-in causes a problem, go back to Tools - Options - Plug-ins and check the Enabled box for all of the plug-ins that don't cause a problem.

• If Rhino crashes in SafeMode or you can't resolve the problem with these methods, contact us at http://www.rhino3d.com/support for help.