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rhino:debuginstaller [2015/09/14]
127.0.0.1 external edit
rhino:debuginstaller [2016/04/01] (current)
sandy
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 > **Summary:​** //​Instructions for generating a log file from a .MSI installer (such as Rhino 4.0, 5.0, Flamingo 2.0, Brazil 2.0)// > **Summary:​** //​Instructions for generating a log file from a .MSI installer (such as Rhino 4.0, 5.0, Flamingo 2.0, Brazil 2.0)//
  
-=====PROBLEM:=====+=====Problem=====
 When I try to install the product, I get an installer error and the install does not complete. When I try to install the product, I get an installer error and the install does not complete.
  
-=====SOLUTION:=====+=====Solution=====
 Follow the procedure below to generate a text file which is a log of the actions that happen during the install, and then email the text file to McNeel Technical Support <​tech@mcneel.com>​ Follow the procedure below to generate a text file which is a log of the actions that happen during the install, and then email the text file to McNeel Technical Support <​tech@mcneel.com>​
  
-=====PROCEDURE:=====+=====Procedure=====
   * Download this zip file http://​s3.amazonaws.com/​mcneel/​misc/​DebugInstaller.zip   * Download this zip file http://​s3.amazonaws.com/​mcneel/​misc/​DebugInstaller.zip
   * Unzip the file inside named "​DebugInstaller.exe"​ to your desktop.   * Unzip the file inside named "​DebugInstaller.exe"​ to your desktop.
   * If you are installing from a downloaded file, follow these instructions to  [[http://​wiki.mcneel.com/​rhino/​rhino5/​manual_extract_from_file|uncompress the Downloaded Rhino 5 EXE into a folder.]]   * If you are installing from a downloaded file, follow these instructions to  [[http://​wiki.mcneel.com/​rhino/​rhino5/​manual_extract_from_file|uncompress the Downloaded Rhino 5 EXE into a folder.]]
-  * Find the MSI installer, the location is different for different products:+  * Find the MSI installer. The location is different for different products:
  
     Rhinoceros 4.0 CD -- Name is "​Rhino4_Setup.msi"​ in the Rhinoceros folder on the CD     Rhinoceros 4.0 CD -- Name is "​Rhino4_Setup.msi"​ in the Rhinoceros folder on the CD
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     Brazil 2.0 Evaluation -- Unzip the .EXE installer (like brazil_evaluation_yyyymmdd.exe) and find the file "​BRAZIL_2.0_ENGLISH.MSI"​     Brazil 2.0 Evaluation -- Unzip the .EXE installer (like brazil_evaluation_yyyymmdd.exe) and find the file "​BRAZIL_2.0_ENGLISH.MSI"​
  
-  * Run "DebugInstaller.exe" ​by double-clicking on it on the desktop +  * Run **DebugInstaller.exe** by double-clicking on it on the desktop. 
-  * Drag the installer .MSI file onto the window with title "McNeel Install Debugger" +  * Drag the installer .MSI file onto the window with the title **McNeel Install Debugger**. 
-  * The install process will start, proceed ​forward until the error is encountered and continue until the installer stops. +  * The install process will start. Proceed ​forward until the error is encountered and continue until the installer stops. 
-  * On your desktop find the new .TXT file named the same as the .MSI installer file but with the extension .TXT (example: Rhino4_Setup.txt) The icon looks like a spiral-bound notepad; the file extension may not show. +  * On your desktop find the new .txt file named the same as the .MSI installer file but with the extension .txt (example: Rhino4_Setup.txt)The icon looks like a spiral-bound notepad. The file extension may not show. 
-  * Email that .TXT file to McNeel Technical Support at <​tech@mcneel.com>​+  * Email that .txt file to McNeel Technical Support at <​tech@mcneel.com>​
  
  
  
  
rhino/debuginstaller.txt · Last modified: 2016/04/01 by sandy