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rhino:error1603installfails [2015/11/12] |
rhino:error1603installfails [2020/08/14] (current) |
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+ | ====== Install Error 1612: "The older version of Rhinoceros 5 Language Pack Installer (en-US) cannot be removed." | ||
+ | Or " | ||
+ | > **Summary: | ||
+ | > **Related installation help:** // | ||
+ | |||
+ | =====Problem===== | ||
+ | Rhino, Language Pack, or Help Media failed to install. The installer package may be corrupt or incomplete due to: | ||
+ | * a virus detector left running | ||
+ | * computer crashed | ||
+ | * some other malware or program prevents the install | ||
+ | Also, reinstall or uninstall from Windows **Programs and Features** does not help. | ||
+ | |||
+ | =====Possible solution===== | ||
+ | - Run this Microsoft Utility to: // | ||
+ | - Use the utility to remove your problem Rhino installer that is giving you the error with the utility. For example, with // | ||
+ | - When you have removed the problem installer with the MS Utility, proceed to Install Rhino, Help, or Language Pack. | ||
+ | - Open Rhino and run **ToolbarReset**. Close Rhino. | ||
+ | - Reopen and test. | ||
+ | |||
+ | **Still not working?** | ||
+ | That's frustrating -- we're sorry! | ||
+ | Please email any log files to tech@mcneel.com | ||
+ | - Write down any error numbers and messages you see. Include Install Log and screen captures of errors. | ||
+ | - Email all this, the step you are on in this article, and your contact information to [[tech@mcneel.com|Tech Support.]] | ||
+ | |||
+ | {{tag> | ||
+ | {{tag> |