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rhino:farousbdriverinstall [2015/10/22]
sandy
rhino:farousbdriverinstall [2016/01/20] (current)
sandy
Line 30: Line 30:
  
 ===== Problem ===== ===== Problem =====
-=== Symptom=== +=== Symptom === 
-At step **13** above, when you plug in the usb and power on the arm, **Windows New Hardware Wizard** does not run. If you look at **Windows Device Manager**, FARO is listed as an unknown device and the **Update Device** option also fails. +At step **13** above, when you plug in the USB and power on the arm, **Windows New Hardware Wizard** does not run. If you look at **Windows Device Manager**, FARO is listed as an unknown device and the **Update Device** option also fails. 
-=== Solution===+=== Solution ===
   - Download the latest USB drivers from [[http://​www.faro.com/​site/​support|FARO]]. Or try this direct [[http://​na5.salesforce.com/​_ui/​selfservice/​pkb/​PublicKnowledgeSolution/​d?​orgId=00D10000000009v&​lang=1&​id=50170000000IaRR&​retURL=%2Fsol%2Fpublic%2Fsolutionbrowser.jsp%3Fsearch%3DWhere%2Bcan%2BI%2Bdownload%2Bthe%2BLatest%2BFaroArm%2BUSB%2BDriver%26cid%3D000000000000000%26orgId%3D00D10000000009v%26lang%3D1%26t%3D4&​ps=1|link]].   - Download the latest USB drivers from [[http://​www.faro.com/​site/​support|FARO]]. Or try this direct [[http://​na5.salesforce.com/​_ui/​selfservice/​pkb/​PublicKnowledgeSolution/​d?​orgId=00D10000000009v&​lang=1&​id=50170000000IaRR&​retURL=%2Fsol%2Fpublic%2Fsolutionbrowser.jsp%3Fsearch%3DWhere%2Bcan%2BI%2Bdownload%2Bthe%2BLatest%2BFaroArm%2BUSB%2BDriver%26cid%3D000000000000000%26orgId%3D00D10000000009v%26lang%3D1%26t%3D4&​ps=1|link]].
  
rhino/farousbdriverinstall.txt · Last modified: 2016/01/20 by sandy