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NVIDIA Quadro Video Issues

Note: NVIDIA actively fixes issues and updates their drivers. Please follow the instructions below to get the latest update. This can have a significant impact on the stability of Rhino.

These instructions are for computers that have NVIDIA Quadro graphics hardware.

To complete these instructions you must know:

  1. The card manufacturer. This page is for Nvidia Corporation cards
  2. The video card model. This page is for Quadro Models only
  3. The operating system of the computer. Which Operating System?

If you are not sure of any of these, please go to our Video Troubleshooting Section for additional instructions.

Before updating your video drivers we recommend creating a system restore point on your computer in the changes need to be rolled back. Instructions to a system restore point

Determine NVIDIA Quadro Driver Version

  1. Start Rhino.
  2. On the Tools menu, click Options.
  3. Expand the View tab (located near the bottom of the list on the left), and then click OpenGL.
  4. Look for the Driver Version: line. It will have a long number that looks like x.xx.xxxx.xxxx The last five digits of this number are the NVIDIA driver version. For instance, if the long Driver Version number is 8.17.0011.9713, then the NVIDIA driver version is 197.13.

If the NVIDIA driver version is equal to or larger than 340.66, then stop. (The driver is up to date as of August 2014.)

If the computer has NVIDIA graphics driver version is less than 340.66, then update the driver by following the instructions below.

Instructions to update the NVIDIA Quadro driver

  1. Enter the system information:
    1. Product type: Quadro
    2. Product Model: Is you Adapter in a desktop or laptop?
    3. Product: Enter your specific Quadro Adapter reported in Rhino.
    4. Operating System: Enter you operating System
  2. Press Search
  3. Download NVIDIA Quadro driver version (The driver 340.66 is highly recommended as of August 2014.)
  4. Start the driver installation
  5. At the point where you can choose installation type, select “Custom (Advanced)”
  6. On the next install screen CHECK the option that says “Perform a clean install”
  7. Continue with the install
  8. Reboot (even though the installer might not suggest it).
  9. Read the Additional Quadro Performance Improvements section below.

Additional Quadro Performance Improvements

NVIDIA Threaded Optimization setting
Many users are reporting random crashes with NVIDIA drivers. There is a setting in the NVIDIA Control Panel that seems to help these problems.
Note:We recommend using the “Workstation App - Dynamic Streaming” setting. The Advanced Streaming option may be a little faster but less stable.

Power Adjustments
Switching your NVIDIA card to High Performance can also help stability.
  1. Open your NVIDIA Control Panel and select “Manage 3D settings”
  2. Then, select the “Power Management mode” and change the option from “Adaptive” to “Prefer maximum performance”
  3. Save your changes, and your are done! 

Latest Discussion on NVIDIA Cards

The most recent and ongoing discussion about Rhino and NVIDIA cards here: http://discourse.mcneel.com/t/quadro-drivers-updated-good-news/11197/4

rhino/nvidiainfo.txt · Last modified: 2014/09/09 by jb