This article is for Bongo 1.0 and Bongo 2.0.
Send an email with the information above to firstname.lastname@example.org
Cause: Your user account has settings indicating that one or more non-existent drives should be used for special folders such as “My Documents”.
Note: This method contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Make sure that you follow these steps carefully. For added protection, back up the registry before you change it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, view the following article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows
Cause: One or more registry keys in the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-<numbers>\Components key has incorrect permissions.
Solution 1: On the Windows Start menu, enter CMD in the search box. Right-click cmd.exe and select Run as administrator. Copy the following line and paste it into the cmd window. Press Enter. Then Rhino will be able to install.
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
Solution 2: Warning - The following procedure involves editing the Windows Registry. Incorrect editing of the registry can damage your computer and cause it to not start. If you are not comfortable performing the following steps, please contact McNeel Support.
Step 2: Perform Windows Updates
Step 3: Install Rhino
Step 4: Manual installation
Still not working?
That's frustrating. We're sorry! Please email any log files from Step 3 to email@example.com.
Cause: This is a bug in the Microsoft C++ 2005 Redistributable Package
Disable the antivirus program on the system. A user reported disabling AVG made Rhino installation work.
Try to install several times. A user reported Rhino installation succeeded when the third time he tried to install Rhino. He didn't do anything to the system.
If you can't enable this feature, or if the Windows Features dialog box appears and is empty, then your installation of Windows is corrupt and needs repaired. Please contact Microsoft Support for more help.
More details: People who get this error while installing Rhino are also unable to install the Microsoft C++ 2005 Redistributable Package directly from Microsoft. This is a problem with Windows and the Microsoft Redistributable Package, not with Rhino's installer.
Cause: The update installer doesn't have enough permission privileges.
Cause: There is a problem with the Rhino license manager.
Solution: Please look at the following page: http://wiki.mcneel.com/rhino/licensemanagererrors
It should help you resolve the problem.