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Reclaiming seats after removing a team member

Currently, if a team member is removed from a team, it may take a couple of days before Rhino tries to renew their lease and fails because they are no longer authorized to use a seat from the team. However, it's possible to manually speed up the process and immediately reclaim any seats currently in use by recently removed team members.

  1. Go to the Licenses Portal.
  2. Click on the name of the team that you want to manage.
  3. Scroll to the bottom and click Manage Team > Void Unauthorized Leases….
  4. Click “Yes”.
  5. If Rhino is in use then the unauthorized user will see a “You have been removed from the team ‘ABC’. Do you want to keep using Rhino here?” message.

Note: Only team owners and admins can perform this operation.

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rhino_accounts/reclaim_seats.txt · Last modified: 2022/07/19 by maryfugier