Product: Zoo 4.0
Summary: Tips for solving problems related to the Zoo Workgroup License Manager.
The Zoo uses a simple, protocol-independent messaging technology called Mailslots to communicate with Rhino. Microsoft networks use mailslots messages in a variety of areas, including domain logon service. Mailslot messaging works on all modern Microsoft operating systems. Mailslot messaging works on both Workgroup networks and on Domain networks.
For configuring the Zoo, there really is nothing to do. As long as all machines involved belong to the same Windows Domain or Workgroup and are installed on the same subnet, then the Zoo should be able to allocate licenses upon request. Keep a couple of things in mind when working with the Zoo:
The nbtstat is designed to help troubleshoot NetBIOS name resolution problems. When a network is functioning normally, NetBIOS over TCP/IP resolves NetBIOS names to IP addresses. It does this through several options for NetBIOS name resolution, including local cache lookup, WINS server query, broadcast, LMHOSTS lookup, Hosts lookup, and DNS server query.
To test name resolution using nbtstat:
If nbtstat fails to return information for either the Zoo or the Client, then the Zoo will not work with this network configuration. It is beyond the scope of this document and McNeel Support to help you ensure that your network supports proper NetBIOS name resolution.
The net view command displays a list of domains, computers, or resources shared by the specified computer. Used without parameters, net view displays a list of computers in your current domain.
To test connectivity by using the net view command:
The net view command lists the file and print shares by establishing a temporary connection.
To further troubleshoot this connectivity problem, do the following:
If you are using the Zoo on routed networks and Rhino is unable to find the Zoo, then the Zoo lookup, either Registry Key or DNS, may not be configured correctly. You might see if one of the Zoo Bonus Tools can assist in resolving the problem. The Zoo Bonus Tools include the following utilities: