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Install Error 1612: "The older version of Rhinoceros 5 Language Pack Installer (en-US) cannot be removed."
Or “Installation failed; exit code 1603”
Summary: How to fix the System Error 1612 or 1603.
Related installation help: Troubleshooting Rhino 5 Installation
Problem
Rhino, Language Pack, or Help Media failed to install. The installer package may be corrupt or incomplete due to:
- a virus detector left running
- computer crashed
- some other malware or program prevents the install
Also, reinstall or uninstall from Windows Programs and Features does not help.
Possible solution
- Run this Microsoft Utility to: Fix problems that programs cannot be installed or uninstalled.
- Use the utility to remove your problem Rhino installer that is giving you the error with the utility. For example, with Rhinoceros 5 Language Pack Installer (en-US). You can run the utility in manual or automatic mode.
- When you have removed the problem installer with the MS Utility, proceed to Install Rhino, Help, or Language Pack.
- Open Rhino and run ToolbarReset. Close Rhino.
- Reopen and test.
Still not working? That's frustrating – we're sorry! Please email any log files to tech@mcneel.com
- Write down any error numbers and messages you see. Include Install Log and screen captures of errors.
- Email all this, the step you are on in this article, and your contact information to Tech Support.
rhino/error1603installfails.txt · Last modified: 2020/08/14 (external edit)
