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Troubleshooting Rhino 5 Installation

This article is for Rhino 5. A similar article is available for Rhino 3 and 4.

Note - Nearly all of the problems and fixes listed on this page can be avoided if you start with getting Windows fully up to date with important updates using Windows Update, before installing Rhino.

Reporting Install Problems - The Rhino V5 installer will display a log file when the installation process fails. This log file is very helpful to our technical support in solving any problems you may have.

  1. When the error message appears, there is a link on the dialog.
  2. Click the link to open the log and “Save As..” as a txt file.
  3. Attach the text file to an email to tech@mcneel.com

General

Error Messages

rhino/installproblems.txt · Last modified: 2014/04/09 by dale